Matthew Pezzimenti

I highly recommend all Australian businesses who use online channels to use Conversion Kings for UX reviews. Matt assessed one of our key revenue generating pages. He quickly understood our business model, target audience and the purpose of the page to provide incredibly valuable insights and suggestions. Very exciting to start testing and increase the value we can provide to our customers. Thank you Matt!

Working with Conversion Kings has been nothing short of exceptional. The CK team’s attention to detail, commitment to quality, and their ability to find solutions in the most intricate of situations has truly impressed me. I’ve often heard the phrase “finding a needle in a haystack,” and I must say, CK excels at it. The quality of work delivered throughout the project was consistently outstanding. It’s evident that CK’s expertise and dedication played a pivotal role in the success of the iRefer project. Communication has been seamless and efficient. The team’s proactive approach to addressing concerns and keeping all stakeholders informed has been instrumental in ensuring a smooth process. I’d also like to express my appreciation for CK’s commitment to going above and beyond to ensure the project’s success. The level of dedication and expertise displayed is truly remarkable.

Conversion Kings Customer Research team has been a fantastic partner in conducting usability studies for several new initiatives and existing Michael Hill website features. They have been very competent in understanding research objectives, writing test plans and conducting user interviews. They have delivered reports quickly (within a week) and to a very high standards, clearly outlining areas of concerns, providing practical recommendations, and prioritising the severity of issues. High quality and structure of the report meant that we were able to use it straight away to create user stories and populate our development backlog. Thank you so much, we really appreciate the great work you are doing!