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Optimisation Audit

Beauty Affairs

Conversion Audit UX/UI Design Development

Beauty Affairs is an online retailer specialising in high-end luxury beauty and skincare products.

Beauty Affairs partnered with Conversion Kings to conduct a best practice Conversion & UX Review of their Product Display Page (PDP). The initial project identified key opportunities to improve user experience and drive higher conversions. Following this success, Conversion Kings continued the partnership, creating low-fidelity wireframes, high-fidelity designs, and deploying the new PDP into production, resulting in an uplift in add-to-cart actions and a smoother, more intuitive shopping experience for customers.

Industry Beauty & Skincare Retail
Services Involved
Conversion Audit UX/UI Design Development

Our methodology

Customer Research

Customer Research

Conduct a Conversion & UX analysis following Baymard's best-practice guidelines and MECLABS' framework for conversion optimisation.
Low Fidelity

Low Fidelity

Create a simple low-fidelity wireframe outlining key elements, structure, and layout, conceptualising the proposed user experience based on research insights.
High Fidelity

High Fidelity

Craft a high-fidelity design incorporating detailed visual elements, aesthetics, and interactive features to provide a realistic preview of the final interface.
Deployment

Deployment

Transform the high-fidelity design into a functional, responsive web page, ensuring compatibility across devices and browsers.
Solution

We began with a Conversion & UX audit of the product display page, guided by Baymard best practices and the MECLABS framework, aiming to boost add to cart metric. The audit identified 18 UX/UI violations and 48 conversion opportunities.
Next, we created low-fidelity wireframes to outline the new PDP structure and layout, followed by high-fidelity designs in Figma with annotations, design rationale, and developer notes for a smooth handover.
During weeks three and four, we developed the responsive PDP, conducted testing to resolve issues, and deployed the optimised page to production.

Our checklist
  • Baymards UX/UI best practices
  • Meclabs Institute
21.74% Uplift in add to carts
Check our amazing results! We achieved 21.74% uplift in add to carts

Following the successful implementation of the PDP redesign, add-to-cart conversions increased by an impressive 21.74%.

Why our clients
love us.

“Working with the Conversion Kings team has been an absolute delight for us at Beauty Affairs. From the very beginning, we knew we were in capable hands. One of our first projects with them was to improve our Product Detail Pages (PDPs). They managed, planned, and executed this brilliantly. Our PDPs now look fantastic to us and our customers! The quality of work has been amazing across all projects, CK is always done on time with clear scope and attention to detail. Our wonderful experience has definitely led to more projects and we can’t wait to see how CK brings them to life”

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