CRO Process

Our conversion optimisation CRO Process is professional and proven. It’s all in the name of achieving the best results while delivering the ultimate customer experience.

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Setup and Project Management

Getting Set for Success

Conversion optimisation is a high-touch, high-engagement field. So we use professional tools and structured communication plans throughout every stage of your project.

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Kick Off

Establishing Our Relationship and Setting Goals

We set the scene for a successful partnership by getting to know one another and setting joint goals for our CRO project.

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Research

Getting into the Heads and Hearts of Your Customers

We use a variety of research methods and innovative techniques to gain true insight about visitor behaviour and motivations. We answer many questions including the all-important: What is stopping conversions?

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Analysis

Crunching the Numbers to Catch Conversion Killers

We analyse your site and your customer segments to uncover the barriers blocking conversions and which improvements will have the biggest impact on your bottom line.

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Recommendations

Detailed Testing Plan Aimed at Speed & Results 

The way we plan A/B tests is a point of difference for Conversion Kings. Not only is every single conversion opportunity assessed and prioritised, but we also run simultaneous tests to produce faster results.

  • A detailed testing plan in Excel that plans, prioritises and records every conversion test and the results and recommendations
  • A testing program that’s proven quickly by tackling the low hanging fruit first
  • Hard data tracked on results – not just conversion uplifts, but impact on revenue

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Execution

Plans into Practice: Running A/B Tests

As a full-service agency, we handle the whole execution process: Testing strategy; UX and graphic design; Development, Reporting and Account Management. The process involves:

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Excited?

Talk with a CRO specialist about making your website a conversion champion. We talk with companies of all shapes and sizes and our door is always open.

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